Customer Services Executive

A great opportunity for a proactive and forward thinking Customer Services Executive a busy and vibrant team in a small but long established business on the edge of Aldershot/Farnham. The culture is driven by family values and requires an individual who enjoys collaborative working and is adaptable and flexible.

The Customer Services Executive Benefits:

• 20 days holiday plus bank holidays
• Birthday as an extra day holiday
• Free Parking
• Staff Fun Days
• Monday to Friday 08:30 to 17:00

The Customer Services Executive Key Responsibilities are:

• Quoting and managing jobs and ensuring additional costs are recorded and approved by the client
• Ensuring detailed job briefs are taken from existing and new Clients
• Creating project files, preparing costings for invoicing and other admin tasks
• Taking overall responsibility for developing relations with a portfolio of clients and assisting others in the team with their clients when required.
• Managing and monitoring client stock levels.
• Meeting Clients at the company offices or travelling to visit Clients at their offices

The ideal Customer Services Executive will be:

• Print, Direct Mail or Marketing experience would be an advantage but not essential
• Good telephone manner with the capacity to correspond with clients professionally via email.
• Ideally sales order processing, preparations of quotations.
• Experience of using Microsoft Office, in particular Excel and Outlook is essential
• Must be outgoing, organised, self-motivated and energetic with excellent people skills.
• Able to work in a small team environment, office based 5 days per week.

Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion.